Quote Originally Posted by RamblingMan View Post
Ordered a used masterwork from amazon.co.uk market place (fulfilled by Amazon). It was advertised as like new. I wouldnt know if it was like new. The packaging made sure it didnt arrive like that. Thin cardboard (more like paper) envelope. Not even a bubblewrap envelope. Nice dented corners. Dust jacket slid off partially in transit so that got damaged more. Lesson learned. Buy stuff like masterworks when they are still available from someone like instocktrades.
Send a polite email to amazon.co.uk customer service with no demands just stating the condition of the book and that you're very unhappy, in particular, that it was supposed to be Like New and also mention the packaging. I'm confident they'll offer you a full refund and possibly other options.

Btw, who was the seller?