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  1. #61
    Spam Hunter Conn Seanery's Avatar
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    I got a message around 2PM that stuff got done. Things seem fine to me for the moment, let's hope it worked. If it starts happening again let us know. Thanks folks.
    Conn Seanery
    CBR Forums Administrator ~ Ron Swansonite ~ Eddard Stark's other bastard
    THE CBR COMMUNITY STANDARDS & RULES ~ Know them. Follow them. Love them.

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  2. #62
    Duly appointed enforcer of the Admin Accord Matt's Avatar
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    I've been looking at the usage stats and everything seems much better now; back to normal as far as I can see.
    Some settings on the hosting server needed tweaking is all. Thanks to the CBR Tech guys for handling that.
    "Let me guess. My theories appall you, my heresies outrage you, I never answer letters, and you don't like my tie!"
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  3. #63
    The Fastest Post Alive! Buried Alien's Avatar
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    On a related note, Matt, the contact email to report forum problems doesn't seem to presently be working. When I tried to report the Database Error glitch a few days ago, the email came back to me through MAILER DAEMON.

    Buried Alien (The Fastest Post Alive!)
    Buried Alien - THE FASTEST POST ALIVE!

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  4. #64
    Astonishing Member kjn's Avatar
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    Quote Originally Posted by Buried Alien View Post
    On a related note, Matt, the contact email to report forum problems doesn't seem to presently be working. When I tried to report the Database Error glitch a few days ago, the email came back to me through MAILER DAEMON.
    Correct - the receiving mail server isn't recognising <community@comicbookresources.com> as a valid recipient of e-mail.

  5. #65
    Spam Hunter Conn Seanery's Avatar
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    Are you talking about the "Contact an Admin" option at the top? I just tested it and it worked fine.
    Conn Seanery
    CBR Forums Administrator ~ Ron Swansonite ~ Eddard Stark's other bastard
    THE CBR COMMUNITY STANDARDS & RULES ~ Know them. Follow them. Love them.

    "Let me ask you: Do I strike you as someone who's just now realized how much better I am than everyone else?" ~Namor the Sub-Mariner (Powers of X #5)

  6. #66
    The Fastest Post Alive! Buried Alien's Avatar
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    Quote Originally Posted by Conn Seanery View Post
    Are you talking about the "Contact an Admin" option at the top? I just tested it and it worked fine.
    I forget if I used the top or bottom links, Conn, but the email address in question was community@comicbookresources.com. The email I tried to send there bounced right back at me on Tuesday.

    Buried Alien (The Fastest Post Alive!)
    Buried Alien - THE FASTEST POST ALIVE!

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  7. #67
    Ultimate Member MajorHoy's Avatar
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    Quote Originally Posted by Buried Alien View Post
    I forget if I used the top or bottom links, Conn, but the email address in question was community@comicbookresources.com. The email I tried to send there bounced right back at me on Tuesday.
    Maybe that related to the glitches?

  8. #68
    The Fastest Post Alive! Buried Alien's Avatar
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    Quote Originally Posted by MajorHoy View Post
    Maybe that related to the glitches?
    Possibly. I remember that when I clicked the link, it didn't take me straight to a CBR Forums email field, but gave me the option of sending an email through either my Gmail or Yahoo Mail accounts.

    Of course, that does raise the question that if the glitch takes out the email contact functions too, how can we notify the admins? We need a way that doesn't depend on the forums themselves working normally.

    Buried Alien (The Fastest Post Alive!)
    Buried Alien - THE FASTEST POST ALIVE!

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  9. #69
    Spam Hunter Conn Seanery's Avatar
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    I tested the bottom one too, that one works fine as well.

    You keep mentioning that you sent that email on Tuesday/days ago, BA. It's probably safe to say it was the glitch. Some emails during that time did make it through, we had some people reporting the database errors through there.
    Conn Seanery
    CBR Forums Administrator ~ Ron Swansonite ~ Eddard Stark's other bastard
    THE CBR COMMUNITY STANDARDS & RULES ~ Know them. Follow them. Love them.

    "Let me ask you: Do I strike you as someone who's just now realized how much better I am than everyone else?" ~Namor the Sub-Mariner (Powers of X #5)

  10. #70
    The Fastest Post Alive! Buried Alien's Avatar
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    Quote Originally Posted by Conn Seanery View Post
    I tested the bottom one too, that one works fine as well.

    You keep mentioning that you sent that email on Tuesday/days ago, BA. It's probably safe to say it was the glitch. Some emails during that time did make it through, we had some people reporting the database errors through there.
    As long as some form of communications that doesn't depend on the forums being up and running is available.

    I even resorted to posting on CBR's Facebook page.

    Buried Alien (The Fastest Post Alive!)
    Buried Alien - THE FASTEST POST ALIVE!

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  11. #71
    Spam Hunter Conn Seanery's Avatar
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    Also, the forums/admin email is community@cbr.com.
    Conn Seanery
    CBR Forums Administrator ~ Ron Swansonite ~ Eddard Stark's other bastard
    THE CBR COMMUNITY STANDARDS & RULES ~ Know them. Follow them. Love them.

    "Let me ask you: Do I strike you as someone who's just now realized how much better I am than everyone else?" ~Namor the Sub-Mariner (Powers of X #5)

  12. #72
    Astonishing Member kjn's Avatar
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    Quote Originally Posted by Conn Seanery View Post
    Are you talking about the "Contact an Admin" option at the top? I just tested it and it worked fine.
    Nope, what Buried Allen and myself are talking about is an out-of-band communications channel to the admins that doesn't depend on the forum software, or the forum servers at all. In this case e-mail. During the database glitches some of the error pages listeed <community@comicbookresources.com> as the out-of-band way to contact you, but it does not work—I still receive SMTP error 550 (not a valid recipient).

    You later say that <community@cbr.com> is the real out-of-band way to contact you, but that wasn't the address we were given by the web site while the errors occured.

  13. #73
    Spam Hunter Conn Seanery's Avatar
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    Ah, that makes sense.
    Conn Seanery
    CBR Forums Administrator ~ Ron Swansonite ~ Eddard Stark's other bastard
    THE CBR COMMUNITY STANDARDS & RULES ~ Know them. Follow them. Love them.

    "Let me ask you: Do I strike you as someone who's just now realized how much better I am than everyone else?" ~Namor the Sub-Mariner (Powers of X #5)

  14. #74
    Astonishing Member Starter Set's Avatar
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    Just me or the forum is extra slow right now?

  15. #75
    Fighting Injustice on CBR SUPERECWFAN1's Avatar
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    Quote Originally Posted by Starter Set View Post
    Just me or the forum is extra slow right now?
    No its not just you , the site seems to be slow and posting issues where you reply and it seems to not post (but it does). Its another glitch it appears.
    "The story so far: As usual, Ginger and I are engaged in our quest to find out what the hell is going on and save humanity from my nemesis, some bastard who is presumably responsible." - Sir Digby Chicken Caesar.

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