The next day, on May 7, 2020, Jones crashed the dashboard.
Without telling a single person what she was doing, Jones created a new account within the GIS system and moved a tranche of data into it. This both broke the setup and sincerely confused the department’s IT staff. “Because the team was not informed,” Curry wrote, it “began troubleshooting the issue as if it were a system issue”—which, of course, it was not. In the process, the FDOH asked Chris Duclos, a GIS manager and the only other person besides Jones who had “full administrative right [sic] in our system[,] to help.” This Duclos did, primarily “by modifying ownership of objects to return the process to the previous state”—that is, to roll back the system to how it had been when it was working. At 1:00 p.m. that day, aware that Duclos was reversing her power grab, Jones locked Duclos out of his account.
By 1:35 p.m. on the same day, Jones had been instructed to restore Duclos’s full administrative access. Six and a half hours later, at 8:08, she responded by saying that she would, and then, at 8:28, added that she intended to leave Florida to spend some time with her family in Mississippi. Except . . . she didn’t. Instead, as Curry recorded, Jones set Duclos’s permissions to a lower level than administrator, and left herself as the sole person within the FDOH who had administrator status. In response, Duclos emailed the state’s GIS vendor and re*quested that his full permissions be restored. This was done.
Then came a lull. Having been asked what on earth she was doing, Jones claimed that she had set herself up as the sole administrator as the result of “security concerns,” and, under the impression that this excuse had been accepted by the department, she started playing nice. Two days later, Curry reported, “the entire team seemed to be getting along and moving forward.” At 9:30 a.m. on May 15, encouraged by the improvement in Jones’s behavior, and having got the dashboard back up and running, the FDOH decided that “Manage*ment Counseling was still the correct option for previous occurrences.” That decision would last for only a few hours: At 1:46 p.m., Jones sent a mass email to everyone who used the dashboard—many of whom were external to the department—explaining that she was no longer assigned to the dashboard and suggesting that she had been removed because she had refused to manipulate data. Within minutes, the press began crawling all over the story. Three days later, Jones was fired.