This may not be the place to post this, but has anyone else been having serious problems redeeming the digital codes in the physical copies over the last month?

I'm having 3 different issues:

-The code is faded and illegible
-The code is legible but does not work
-The code is legible but it redeems a completely different book

It has taken weeks to get responses from the support team, so I'm hoping it's because other people are having issues too.

Any advice is appreciated.