Hey, guys! I wanted to know if anything like this ever happened to any of you. Today I got this email from Amazon: "We've found your account is directly related to another account which has been closed for abuse of our policies. As such, your Amazon.com account has been closed and any open orders have been canceled".

The account the mail refers to belongs to a friend of mine who had ordered The Colossal Conan from Amazon. Because he's in the middle of changing houses, he had the book delivered to my address. Still, the name on the package was his, he used his credit card, his tax information and his billing address. The book arrived in a very bad condition due to very poor packaging (for which he paid over $40). He contacted Amazon's Customer Service to complain about this, was offered a refund and, for the first time ever, he accepted it. And that's it! That's the abuse he committed. And now both our accounts have been closed!!!

I don't know about you guys, but to me this is unheard of! Maybe it was just a bad decision by an account specialist, but I can't help thinking that Amazon has a double standard when it comes to refunds. I've read in these forums about a lot of people asking for refunds and getting them with no problem whatsoever. Then again, it looks like that policy doesn't apply to South American countries. If you ask for a refund, your account and your friend's gets closed.

Of course, I've written to them demanding that our accounts be reopened and our orders reinstated as they were. I have a lot of books on preorder with prices that have gone up drastically since I placed the order (specially Marvel Omnibus).

Has anything like this happened to you? How did you solve it?