I got a message around 2PM that stuff got done. Things seem fine to me for the moment, let's hope it worked. If it starts happening again let us know. Thanks folks.
I got a message around 2PM that stuff got done. Things seem fine to me for the moment, let's hope it worked. If it starts happening again let us know. Thanks folks.
Conn Seanery
CBR Forums Administrator ~ Ron Swansonite ~ Brock Samson will show us the way
THE CBR COMMUNITY STANDARDS & RULES ~ Know them. Follow them. Love them.
"Hnh. Could Bowie have been a mutant?" ~Dr. Doom (Hellfire Gala 2022)
I've been looking at the usage stats and everything seems much better now; back to normal as far as I can see.
Some settings on the hosting server needed tweaking is all. Thanks to the CBR Tech guys for handling that.
"Let me guess. My theories appall you, my heresies outrage you, I never answer letters, and you don't like my tie!"@Matt_of_Geek
Now writing at The Atomic Junk Shop
CBR Community Standards and Rules
On a related note, Matt, the contact email to report forum problems doesn't seem to presently be working. When I tried to report the Database Error glitch a few days ago, the email came back to me through MAILER DAEMON.
Buried Alien (The Fastest Post Alive!)
Buried Alien - THE FASTEST POST ALIVE!
First CBR Appearance (Historical): November, 1996
First CBR Appearance (Modern): April, 2014
Are you talking about the "Contact an Admin" option at the top? I just tested it and it worked fine.
Conn Seanery
CBR Forums Administrator ~ Ron Swansonite ~ Brock Samson will show us the way
THE CBR COMMUNITY STANDARDS & RULES ~ Know them. Follow them. Love them.
"Hnh. Could Bowie have been a mutant?" ~Dr. Doom (Hellfire Gala 2022)
I forget if I used the top or bottom links, Conn, but the email address in question was community@comicbookresources.com. The email I tried to send there bounced right back at me on Tuesday.
Buried Alien (The Fastest Post Alive!)
Buried Alien - THE FASTEST POST ALIVE!
First CBR Appearance (Historical): November, 1996
First CBR Appearance (Modern): April, 2014
Possibly. I remember that when I clicked the link, it didn't take me straight to a CBR Forums email field, but gave me the option of sending an email through either my Gmail or Yahoo Mail accounts.
Of course, that does raise the question that if the glitch takes out the email contact functions too, how can we notify the admins? We need a way that doesn't depend on the forums themselves working normally.
Buried Alien (The Fastest Post Alive!)
Buried Alien - THE FASTEST POST ALIVE!
First CBR Appearance (Historical): November, 1996
First CBR Appearance (Modern): April, 2014
I tested the bottom one too, that one works fine as well.
You keep mentioning that you sent that email on Tuesday/days ago, BA. It's probably safe to say it was the glitch. Some emails during that time did make it through, we had some people reporting the database errors through there.
Conn Seanery
CBR Forums Administrator ~ Ron Swansonite ~ Brock Samson will show us the way
THE CBR COMMUNITY STANDARDS & RULES ~ Know them. Follow them. Love them.
"Hnh. Could Bowie have been a mutant?" ~Dr. Doom (Hellfire Gala 2022)
Buried Alien - THE FASTEST POST ALIVE!
First CBR Appearance (Historical): November, 1996
First CBR Appearance (Modern): April, 2014
Also, the forums/admin email is community@cbr.com.
Conn Seanery
CBR Forums Administrator ~ Ron Swansonite ~ Brock Samson will show us the way
THE CBR COMMUNITY STANDARDS & RULES ~ Know them. Follow them. Love them.
"Hnh. Could Bowie have been a mutant?" ~Dr. Doom (Hellfire Gala 2022)
Nope, what Buried Allen and myself are talking about is an out-of-band communications channel to the admins that doesn't depend on the forum software, or the forum servers at all. In this case e-mail. During the database glitches some of the error pages listeed <community@comicbookresources.com> as the out-of-band way to contact you, but it does not work—I still receive SMTP error 550 (not a valid recipient).
You later say that <community@cbr.com> is the real out-of-band way to contact you, but that wasn't the address we were given by the web site while the errors occured.
Ah, that makes sense.
Conn Seanery
CBR Forums Administrator ~ Ron Swansonite ~ Brock Samson will show us the way
THE CBR COMMUNITY STANDARDS & RULES ~ Know them. Follow them. Love them.
"Hnh. Could Bowie have been a mutant?" ~Dr. Doom (Hellfire Gala 2022)
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