Originally Posted by
Balakin
so here is a fun story and a warning to UK members. We all know that MyHermes is just a wee bit above Yodel but both of them are lingering around the bottom of the bottomless pit regarding their quality of service.
But up until now I had no problems with my local driver. Sadly I got a new one and it seems like he is kind of a buffoon.
I've booked two packages to be picked up from my address and waited the whole day but nobody came to take them.
Rebooked them, waited again....nothing.
I've triple checked it and everything was fine on my end, the guy just simply couldn't be bothered to come. No worries mate, it's not like I have £200 on hold on paypal until the packages got delivered... -_-
So now I had to contact Myhermes, demand a refund and find another delivery company that doesn't cost an arm and a leg.
Turns out DPD cost basically the same through parcel2go and they came at half 9 in the morning for the pick up. I have way more confidence in DPD I just wish I didn't waste my time with Hermes. (also messaging to the buyers apologising)