Saying he's a "torutured soul" is a reach. He has his sad moments but at the end of the day he manages to be cheerful and outgoing most of the time.
I do think it's dumb that they ignore Uncle Ben though. Of course that doing the origin story again wasn't necessary(if anything, it was necessary for them to NOT do it again), but they could have easily mentioned him plenty of times in Homecoming and FFH.